2/11/2024 0 Comments Binance review bittrustThey are barely surviving and this can have a major impact on users who are using HitBTC as their crypto exchange. HitBTC was something that began as a promising crypto exchange and got lucky with the big crypto wave in 20, but it definitely failed to keep up with the innovation and user demands. I have been a user of HitBTC ever since 2016 and if you ask my opinion on you joining HitBtc, the answer would be a firm no. Conclusion Of HitBTC Review And Best HitBTC Alternatives: I hope they can pull up their socks and work harder to take their game to a better level before it is too late. However, HitBTC lacks Telegram support and their Twitter support is as poor as their email support. The HitBTC channel on Reddit is full of unresolved customer complaint and a lot of them are reporting disabled account, frozen funds, and many similar issues. A lot of exchanges are offering support via Telegram and also using Twitter to reach out to users with solutions. They have a lot to learn from newly launched crypto exchanges like Binance, MXC matcha, and many others. This usually happens due to poor management and the vision of founding members. While all exchanges are focusing on providing superior support, HitBTC seems to be lacking on that. This is a good step but not good enough for a faster-growing crypto industry. They do have an exchange and are quite active on social media. One good thing about HitBTC is they are social. But when an exchange only replies to the first ticket and doesn’t care about your actual problem, it clearly means that they are just looking to improve their SLA of tickets and not focused on existing customers and partners. Usually, one such issue should not be taken as a token for exchange credibility. Here is the first ticket which they acknowledged but despite continuous follow-ups over the past few months, they have not been active enough to fix it. Three months ago I created a ticket and even after regular follow-up, there has been no response from them. I usually don’t believe when I hear such claims but nothing is better than experiencing it yourself. Moreover, they were never customer-centric. HitBTC definitely lost the edge with their poor business practices and inability to innovate. A very few (old ones) were able to keep up with the pace of demand and innovate themselves to stay relevant. However, in the last quarter of 2017, a lot of new exchanges rolled out and that changed the complete landscape of crypto exchanges. Hopefully, they implement segwit in the coming days.Ĭurrent stats of HitBTC and my experience: This is unacceptable as a majority of crypto exchanges have implemented segwit and now the withdrawal fees has gone down by a significant amount. At the time of updating on 12th April 2018, the BTC withdrawal fees is 0.01 BTC. ![]() This create a major issue and leave a lot of dust in our HitBTC account.Īnother thing to know is withdrawal fees is pretty high. The issue with trading: Leave a lot of DustĪnother issue that a lot of users wouldn’t realize until they trade.įor many currencies, HitBTC added a rule for many coins to be traded in the divisible of 10 or 100. The volume is also low, which means it is also not ideal for high volume traders and users looking for liquidity. HitBTC offers many base pairs like BTC, USDT, and ETH. Here are some top alternatives to HitBTC In 2023: You are better off not using HitBTC exchange in 2023. There are many complaints of users losing their funds. Their interface and user experience are the same as in the 2017 era. There is also no mobile app offered by HitBTC, and their roadmap is nothing to be talked about.Ģ023 update – HitBTC has hardly innovated anything in the past 2-3 years. I would not say the interface is bug-free, but it works. It instantly got coverage and lots of mentions all over the web including me. Conclusion Of HitBTC Review And Best HitBTC Alternatives:īack in 2016, HitBTC was one of the few exchanges.
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